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News guides 04 July 2024, 08:00

author: Damian Gacek

Zenless Zone Zero (ZZZ) - Black Background, Missing Textures and Environment Explained

Many players report Zenless Zone Zero peculiar issue – black background with the main character visible. We will tell you about the source of the problem.

Source: Zenless Zone Zero, developer: COGNOSPHERE PTE. LTD.
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Zenless Zone Zero is a new game from HoYoverse, which you may know for Genshin Impact or Honkai Star Rail or maybe even from some other titles. So, of course, it is quite understandable that many players were waiting for this title. However, not all can play it. Some gamers report that instead of postapocalyptic city, they see a black background.

Zenless Zone Zero (ZZZ) – Black Background, Missing Textures and Environment Explained

It seems that at least most of the cases of missing textures relate to devices being incompatible with the game itself. ZZZ can be quite demanding on your gaming platform. It requires 8GB RAM on Android/PC and 4GB RAM on iOS. If you want to look at full requirements, you may want to check out the official site to learn more about it.

So, can you do anything about that? If your device is not supported, there is nothing really you can do. You may only hope that developers at some point will introduce a patch which will fix your issue. On the other hand, if your device fits requirements, you may want to contact the support. Of course, before that try some traditional fixes like reinstallation. However, it may not help you.

Black screen is not the only problem which troubles players. Some of them report issues with downloading the game, too. Let’s hope that all technical issues will be fixed soon. Good luck.

Damian Gacek

Damian Gacek

Graduate of English Philology and English in Public Communication. His portfolio includes a scientific article on video game translation. Working with Gamepressure.com since 2019, writing for various departments. Currently, deals with guides and occasionally supports the newsroom. Interested in electronic entertainment since childhood. Loves RPGs and strategies, often also immersing himself in the depths of indie games. In his free time, works on a book and learns film editing.

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